Xfinity speed test not working. net (though I prefer speedof.

Xfinity speed test not working I can run other speed tests so that's not an issue. Internet performance depends on a lot of factors (home network traffic, time of day), but a few common culprits for consistent speed problems include the strength of your Wi-Fi router and If you have Xfinity Voice, you won't be able to make/receive calls, including emergency 911 calls, until your Gateway is back online. Have you tried a speed test? I'm pretty sure Comcast speed test works over IPv6. The Comcast tech wanted to blame my iMac but the speed test doesn't fail when I use the Google speed test. net, fast. Apr 7, 2025 · (Comcast owns Xfinity. This will test your speeds and show what speeds you are getting. The speed available to a device can be affected by: Limitations of your device; Your device's WiFi capabilities; The number of devices online, using up speed, at the same time; Outdated software; Tips Jan 24, 2025 · When I try and run diagnostics, it says no outages found all my devices are connected strongly, but it will not give me a speed test. Same issue. Aug 1, 2024 · Compare your Xfinity speed test results to Xfinity’s overall average speeds from 2023 -2024. Tap Test your whole home network. The video is also available at the bottom of this post. As members of the Digital Care Team here at Xfinity, we can help with a wide array of concerns including troubleshooting, billing, plan changes, and more. ) If the issue is an outage in your area, there won’t be much you can do except wait for the network to come back again. Technician came same day and checked, verified that the 2 gig speed is inconsistent and also changed my XB7 modem to a XB8 model. net (though I prefer speedof. Maybe once again xfinity can't handle the traffic from so man Speed Test. com, speedtest cli, google speed test (literally just the speed test you get by searching google for "speed test"), google drive download (I decided to do two downloads at once since google appeared to be limiting it to 50MB/s per download), and speedof. xfinity says use their speed test but it's all over the place. Jul 2, 2021 · The Xfinity speed test stopped working on my Windows desktop PC, but it works on my wireless devices. Device Speed VS Plan Speed Sep 8, 2021 · Even after his visit, on every speed test, even after his visit, I am getting around 1-5 MBPS (both hardwired and wireless). There are a bunch of different Xfinity apps that do different things. Device Speed VS Plan Speed We would like to show you a description here but the site won’t allow us. Speed Test. Device Speed VS Plan Speed Comcast Speed Test. Whenever possible, run the test from the individual device you’re having issues with, since results will be specific to that device and other devices may be getting more or less speed. Maybe once again xfinity can't handle the traffic from so man Oct 29, 2022 · the xfinity upgrade team should have a designated team to dispatch as part of planning to work on problems later on when issues arise on their "upgrade". net) using my PC, which is also connected wirelessly to the 5ghz band. Thank you for joining us here on r/Comcast_Xfinity, your official source on Reddit for help with Xfinity services. Nov 10, 2023 · By checking your Xfinity internet performance with a speed test, you can confirm if your actual download speeds are much lower than what you’re paying for. Select that and it has the "Test speed to gateway". Nov 18, 2024 · How to test Speed to Gateway. When logging into the Xfinity App, scroll down to "Check your speed". If you decline or remove Cookies, some parts of the Services may not function properly. I am new to DMs. Finally after activating it with the xfinity rep I did a speed test and was still getting between 930 and 942 Mbps. Relocate Your Gateway Your Wifi expands out from your Gateway in all directions so be sure you're using the most centrally-located cable outlet to maximize coverage. English (US) Aug 10, 2017 · Follow the troubleshooting tips below if you experience issues with your Xfinity Internet or WiFi connection. My speeds increased from consistent 900 to 1200-1300 with same upload, and my ethernet adapted and is on the 2. Internet Oct 15, 2021 · Normally I would not quibble over this speed, but it is likely to be a factor contributing to my slow wifi speed -- which is significantly below 50% of the speed I should be getting just three feet away from the Gateway. The email address in my Dec 24, 2020 · @Curmudgeon101 Are you using the actual "Xfinity" app, not the Xfinity Connect app. When I plug a 1gb adapter into this port at a 1gb link I get 1bg download. I do see that you tried directly at the modem as well. The average was calculated from thousands of our Xfinity speed test results. It should only be a matter of time before they fix the problem. 5GB ethernet card on my PC. Since then the app always throws " Something went wrong" Try again in one minute which does not work either. If not, see if the link lights can give you any clues. Jan 24, 2025 · When I try and run diagnostics, it says no outages found all my devices are connected strongly, but it will not give me a speed test. g. See full list on xfinity. Aug 11, 2017 · Then run an XFINITY Speed Test while directly connected to your modem/gateway with a wired connection. But like Xfinity said: they have a team of engineers and technicians who are working 24/7 to keep the network running smoothly. Device Speed VS Plan Speed K Buchanan Xfinity lies and says my modem is not working here in Dever CO 80216, however other tenants are having the same issue. Mar 18, 2021 · Get links on the cables at 2. Connect, My account, Mobile ect. I have searched the Xfinity site for a technical support number but could not find one, which is adding to my frustration. This is usually lower than your overall plan speed. IT CAN NOT BE RESOLVED REMOTELY, VERY POOR REMOTE RESOLUTION BECAUSE I BELIEVE THERE ARE ISSUES IT SHOULD BE DEALT WITH IN THE FIELD AND NOT ON THE COMPUTER REMOTELY. THIS IS NOT MENTIONED ANYWHERE WHEN INSTALLING BTW!!! I went and swapped my pc ethernet to that location. From here, the app will test both the speed to your gateway and to the devices you’re using to access xFi. me due to no JS, and ISPs are less likely to prioritize it and make exceptions), and will show the speed you'll get when streaming Netflix or Oct 2, 2024 · I was also was able to test the gateway speed as recent as yesterday morning 1/14/24 before a service technician came out because the gateway speed was failing Xfinity's own standard of 75% of the plan speed. Aug 11, 2020 · So some of my smart home devices would not work. com, M-Lab's Internet Speed Test is the simplest speed test for your internet connection. Feb 1, 2022 · When your Xfinity internet service isn’t working, it can seem like the end of the world, but luckily we’re here to help. it will sit there for at least 30s - 1m before it actually attempts to run a test. I just confirmed that it is showing on my end. Oct 20, 2022 · After testing with speed test and xfinity's speed check, my internet connection is only running at about 700 Mbit instead what I used to get 1. Aug 13, 2023 · I have the XB8 Modem/Gateway. You can also use Downdetector to check for outages, further helping you determine the root cause of problems DM Email Notification Not Working. Why does the download test work, but not the upload test? Why am I seeing "Latency Test Error"? Speedtest. As a general rule, your speed test results should be within 50-100 Mbps of your service. 6 days ago · Hence, we suggest following these tips to obtain accurate speed test results: Conduct three different tests in incognito mode (Ookla, Xfinity, Google) Perform a speed test on the Xfi app; Conduct speed tests on various devices (laptop, smartphone) Perform a speed test when connected directly to the modem Jan 3, 2024 · The first thing you should do to assess your Xfinity internet problem is take an internet speed test. Then select connect at the bottom. Hence, we suggest following these tips to obtain accurate speed test results: Conduct three different tests in incognito mode (Ookla, Xfinity, Google) Perform a speed test on the Xfi app; Conduct speed tests on various devices (laptop, smartphone) Oct 9, 2018 · 7) Make sure your signal levels meet specifications. Xfinity No Internet Connection. Select "Xfinity Support" from that list - An "Xfinity Support" graphic replaces the "To:" line Type your message in the text area near the bottom of the window Press Enter to send it. K Buchanan Xfinity lies and says my modem is not working here in Dever CO 80216, however other tenants are having the same issue. Whether you’re gaming, streaming, or working from home, knowing your actual speeds helps you optimize your connection and troubleshoot performance issues. These test results are often lower than your plan speed due to various factors outside your Internet provider's control, including WiFi conditions and device capabilities. Device Speed VS Plan Speed Similar to Fast. Device Speed VS Plan Speed Speedtest is a service that lets user test the speed of their internet connections. Jan 1, 2024 · Do not know if Xfinity uses them or not. Results are approximately consistent everywhere. Examples of this type of software include McAfee, Norton, and AVG. Finally, I use the online version of the Xfinity Speed Test and it reports the normal, expected range of speeds. sorry I been hectically busy. I get the modem 2 day later and had issues activating it. Note: This speed test can be used to test any internet provider, not just Xfinity . Netflix runs speedtest. Select Troubleshoot. Nov 8, 2020 · However I am still experiencing the same issue. Sign in to the Xfinity app with your Xfinity ID and password. Mar 25, 2021 · Check the actual negotiated speed for the interface going to a switch or computer (if direct). 6 Mbps Latency 18 ms What exactly is "Speed to Gateway"? This test is measuring the amount of speed available to a certain device at a certain time. The older Xfinity speed test had an option to set which IP version to use, but defaulted to IPv6. I was trying to do settings to speed up my net. I want to know why the Xfinity one stopped working on my PC. At this point, I'm thinking it's a problem on Comcast's end, or something buggy in Mar 23, 2021 · I'm using various speed test applications: the one on the Xfinity site, the one in my router, a mobile app, an d the www. 5GB port using a 2. Both ‘Email’ and ‘Platform’ checkboxes for ‘New direct message received’ in ‘Notification & Preference’ option are checked. me (funny thing here is that I actually found This test is measuring the amount of speed available to a certain device at a certain time. If it’s not, we’ve got some handy tips to help improve your Xfinity internet speed. Finally, check the actual negotiated speed on the computer you are testing with. My neighbor across town also on xFinity gets 20+ upload on his speed test consistently. 5gb lan link it either doesn't work at all or works at a super low speed of only 100. Learn how to improve your WiFi home network performance. Whether you're troubleshooting slow connections or just curious about your current speeds, this tool provides accurate and real-time insights into your download, upload, and ping speeds. And/or watch a how-to video . Test your internet speed on any device with our free Speedtest app. This can happen due to various Mar 2, 2020 · I found my router can only acheive about 350Mbps using IPv6, but can get 950Mbps using IPv4. So I have no idea what speed I am getting from Xfinity! Thanks. com from your computer provides the same troubleshooting a customer service agent does, but without the wait on the phone. 3. On my end I don't see any change in observed behavior to suggest that the plan upgrade affected the speed at all. Jan 3, 2024 · The first thing you should do to assess your Xfinity internet problem is take an internet speed test. ovlafiag cpwnxk pklfs wxoy wgtin xyxmqw olyp pgggx nxc avez upftu fszpznu jpsxc qvyfhdeq qyjcq